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Mad Hype
  • 💡Product Presentation
  • Login
    • 🔑How to Login
    • 🗝️Business Plan Dashboard
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    • 🍲How to Gain Access to the Online Ordering System
    • 💳How To Upgrade or Downgrade Your Account
  • GETTING STARTED
    • ⚠️How To Setup A Loyalty Card in 15 minutes
      • How To Choose Which Card Type To Use
    • How to Monitor and Analyze Your Program Metrics
    • How To Use The Marketing Jumpstart Pack To Promote Your Loyalty Program
  • Cards Creation
    • Logo & Icon Location
    • ✴️Stamp Card
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    • 🏋️‍♂️Membership Card
  • Scanner Tool
    • 📲How It Works
  • Operations
    • 👩‍💼Manager Seats Management
    • 👨‍💼Customer Profile Access
  • Advanced Marketing Modules - Business Plan Only
    • Account Setup
    • 🧑‍🤝‍🧑Social Planner
      • Connect Your Social Accounts
        • How to Connect to Your Facebook Page(s)
        • How to Connect Instagram Business Account
        • How to Connect to Your Google My Business Location(s)
      • Posting
        • Ideal Image and Video File Size and Dimensions
      • Trouble Shooting
    • 📩Email Marketing
      • How to Connect To Your Email
      • How to Send an Email Campaign
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      • Understanding Advance Conditions for Smart Lists and Tags
    • 💬SMS Marketing
      • How to Buy a Phone Number & Start Sending SMS/MMS
      • Phone Pricing Structure
      • Why is My SMS Cost So High?
      • Phone Messaging Policy
      • Forbidden message categories for SMS/MMS in the U.S./Canada
  • Online Ordering System
    • Introduction - How Does Online Food Ordering System Work
    • How to Set up Online Ordering for Restaurants
    • How to Make a Restaurant Website in Minutes
    • Order Online Button
      • How to customize the “Order Online” button
      • How to Create the "Order Online" Button in Different Website Builders
    • Online Payment
      • How Restaurant Owners can Accept Credit Cards & Other Payment Methods
      • How Online Payment Works
    • For Chains
      • Duplicate Restaurant Menus within Chains
      • Create a Multi-location Restaurant (Chain) Dashboard
  • Affiliate Program
    • How To Sign Up For Mad Hype's Affiliate Program
    • How To Find Your Affiliate Links
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On this page
  • Add Managers
  • Edit Manager
  • Delete Manager
  • Manage/View Managers
  • Download CSV
  1. Operations

Manager Seats Management

PreviousHow It WorksNextCustomer Profile Access

Last updated 2 years ago

Add Managers

| Left-Hand Menu > Managers

  1. To create a manager profile, click on the 'Add Manager' button located at the bottom of the Managers grid or on the 'Create Manager' tile.

  2. When you click on the 'Add Manager' button, it will open the 'Add Manager' popup for you to record the manager's information, including their name, email, phone, and password.

  3. Select the location for the manager profile using the Location dropdown. All created locations will populate in this dropdown. Record any additional instructions in the Notes field.

  4. If you do not want to send an access invitation to the manager via email, disable the 'Send Access to Email' toggle.

  5. After recording all the details, click the"Add manager" button. This will create the manager profile and display it in the Managers grid.

  6. Users with manager profiles can log in to the scanner application using their created credentials. The scanner app can be accessed by following the URL:

Edit Manager

  1. To edit a manager's profile, first land on the Managers grid, and then click on the pencil icon located at the end of the row for the manager whose profile you want to edit. This will open the 'Edit Manager' popup, where all the fields holding information will be displayed in an editable view.

  2. After making the required changes, click the 'Save' button. This will save the changes you made and close the 'Edit Manager' popup.

Delete Manager

  1. To delete a manager's profile, first land on the Managers grid, and then click on the username of the manager whose profile you want to delete.

  2. After clicking on the username, you will be taken to the profile details screen. Here, navigate to the 'Information' section, and from the bottom of this section, click the 'Delete' button.

  3. After clicking the 'Delete' button, it will open the 'Delete Manager' popup for you to confirm the delete action. To confirm, click the 'Remove' button.

Manage/View Managers

  1. The Managers grid displays information for all existing managers in a tabulated format, with several columns such as User Name, Created, Notes, Location, and Status.

  2. When you click on the username of a manager, it displays the details of the selected manager profile. Here, the basic details of the selected manager profile are displayed via separate tiles under the 'Manager Profile' heading. These tiles include Name, Registration Date, Status, Location, Number of Transactions, and Last Transaction Date.

  3. "The next section is the 'Information' section, where the details of the manager account are displayed in an editable view. After editing the required fields, click the 'Save' button.

  4. At the end, there is the 'Last Transactions' grid, which displays the manager's latest transactions in several columns, including User Name, Date, Phone, Device, Template, Event, Amount, and Balance.

Download CSV

You can download all manager contacts in CSV format by clicking the button shown in the picture below.

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