# Phone Pricing Structure

#### **1. Phone Numbers** <a href="#id-1.-phone-numbers" id="id-1.-phone-numbers"></a>

All the phone numbers are charged monthly based on the number types. Below is the list of pricing for different number types available in the **US/Canada**:

1. Local Numbers: **$1.50 / month**
2. Toll-Free Numbers:  **$2.00 / month**<br>

The pricing may vary for all other countries.

**2. Messaging Service - SMS**

The SMS pricing is based on the number of segments a message is compromised of, the pricing in **US/Canada** is as follows:

* Outbound SMS: **$0.0083** / segment
* Inbound SMS: **$0.0083** / segment

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This pricing is both for the local and toll-free numbers. The pricing may vary for all other countries.

#### **3. Messaging Service - MMS** <a href="#id-3.-messaging-service-mms" id="id-3.-messaging-service-mms"></a>

The MMS pricing is based on the number of segments a message comprising of, the pricing for **US/Canada**  is as follows:&#x20;

* Outbound SMS: **$ 0.0250** / segment (From local and toll-free numbers)
* Inbound SMS: **$ 0.0150** / segment (To local numbers, $0.0200 to toll-free numbers)

The pricing may vary for all other countries.

#### **4. Voice Calls** <a href="#id-4.-voice-calls" id="id-4.-voice-calls"></a>

The Voice calls pricing is based on the duration of the call in minutes, the pricing for the **US/Canada** is as follows:

* Outbound Call: **$0.0147** / minute (From local and toll-free numbers)
* Inbound Call: **$0.0147** / minute (To local numbers, $0.0220 to toll-free numbers)

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The voice calls to **Alaska** and **Yukon Territory** will not be charged based on the above prices. The pricing may vary for all other countries.

> **Note:** The outbound calls have 2 legs so the actual cost of an outbound call will be $0.0170(Outbound call + Client Minutes)

#### &#x20;**5. Number validation - Carrier Lookup** <a href="#id-5.-number-validation" id="id-5.-number-validation"></a>

All the number validations **irrespective of the country** are charged at **$0.005** / validation.

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48293329760/original/DAcCpVnwUa1B18549UWUEm7nVZ5xEHkdvA.png?1681853412)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48293329760/original/DAcCpVnwUa1B18549UWUEm7nVZ5xEHkdvA.png?1681853412)

#### &#x20;**6. Number Format Lookups** <a href="#id-6.-number-format-lookups" id="id-6.-number-format-lookups"></a>

All the number formats look up to support calls are free of cost.

#### &#x20;**7. Other Charges** <a href="#id-7.-other-charges" id="id-7.-other-charges"></a>

Below are some additional categories that are also charged at the same price as Twilio:

* Client Minutes for Calling
* Call Recording
* Answering Machine Detection
* Conference Calls
  * This is for the call flow, we have both outbound and inbound in a conference so those are for the global conference charges.
* [Carrier Charges ](https://support.twilio.com/hc/en-us/articles/360016571913-What-are-SMS-and-MMS-Carrier-Fees-)
  * SMS carrier fees are charges that are applied by the recipients carrier to the sender, These charges + SMS charge is the total cost to send an SMS. Some carriers charge fees on long code SMS (messages sent from a 10-digit US/Canada number). Other carriers only charge fees for SMS sent from a Short code number