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Mad Hype
  • 💡Product Presentation
  • Login
    • 🔑How to Login
    • 🗝️Business Plan Dashboard
    • 🔐Forget Password
    • 🍲How to Gain Access to the Online Ordering System
    • 💳How To Upgrade or Downgrade Your Account
  • GETTING STARTED
    • ⚠️How To Setup A Loyalty Card in 15 minutes
      • How To Choose Which Card Type To Use
    • How to Monitor and Analyze Your Program Metrics
    • How To Use The Marketing Jumpstart Pack To Promote Your Loyalty Program
  • Cards Creation
    • Logo & Icon Location
    • ✴️Stamp Card
    • 🎟️Multipass Card
    • 💰Cashback Card
    • 🎁Certificate/Prepaid/Gift Card
    • 🏋️‍♂️Membership Card
  • Scanner Tool
    • 📲How It Works
  • Operations
    • 👩‍💼Manager Seats Management
    • 👨‍💼Customer Profile Access
  • Advanced Marketing Modules - Business Plan Only
    • Account Setup
    • 🧑‍🤝‍🧑Social Planner
      • Connect Your Social Accounts
        • How to Connect to Your Facebook Page(s)
        • How to Connect Instagram Business Account
        • How to Connect to Your Google My Business Location(s)
      • Posting
        • Ideal Image and Video File Size and Dimensions
      • Trouble Shooting
    • 📩Email Marketing
      • How to Connect To Your Email
      • How to Send an Email Campaign
      • Email Statistics
      • Understanding Advance Conditions for Smart Lists and Tags
    • 💬SMS Marketing
      • How to Buy a Phone Number & Start Sending SMS/MMS
      • Phone Pricing Structure
      • Why is My SMS Cost So High?
      • Phone Messaging Policy
      • Forbidden message categories for SMS/MMS in the U.S./Canada
  • Online Ordering System
    • Introduction - How Does Online Food Ordering System Work
    • How to Set up Online Ordering for Restaurants
    • How to Make a Restaurant Website in Minutes
    • Order Online Button
      • How to customize the “Order Online” button
      • How to Create the "Order Online" Button in Different Website Builders
    • Online Payment
      • How Restaurant Owners can Accept Credit Cards & Other Payment Methods
      • How Online Payment Works
    • For Chains
      • Duplicate Restaurant Menus within Chains
      • Create a Multi-location Restaurant (Chain) Dashboard
  • Affiliate Program
    • How To Sign Up For Mad Hype's Affiliate Program
    • How To Find Your Affiliate Links
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On this page
  • View Customer Profile
  • Add A Customer
  1. Operations

Customer Profile Access

PreviousManager Seats ManagementNextAccount Setup

Last updated 2 years ago

View Customer Profile

  1. Upon successful login, navigate to the left-hand menu. From the modules listed here, click theicon. Doing so takes you to the Customers screen.

  2. The screen starts off with the 'Customer Base' heading, under which four tiles are present to display meaningful information. They include a count of the total number of customers, card transactions, reviews, and an overall feedback rating.

  3. The next item is the customers grid. Here, information for each customer is tabulated via a number of columns that include User Name, Created, Birthdate, Phone, Feedback Rating, UTM, Device, Customer Cards, and Custom Fields.

  4. Clicking on a customer profile from here opens the details of the selected profile, which includes the customer's name and the details of the cards issued to them.

  5. Scrolling down further, you will see the card installation and referral links. By clicking on the 'Copy' button, you can copy the link and send it to a customer.

Add A Customer

Left-Hand Menu > Customers To land on the Customers screen, follow the above-mentioned workflow. Navigate to the customers grid and click the button at the From the bottom of this grid, click the button. Doing so opens the Add Customer popup.

Enter the customer's contact information here. Once you have recorded all the required details, click the Once the required details are recorded, click the Once the required details are recorded, click the button. This adds the customer profile and it is displayed in the customers grid.

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