How to Connect To Your Email

All marketing emails MUST BE sent from a domain you own, NOT from a personal account at a provider domain, like @gmail, @hotmail, @yahoo, etc. or in an ISP email in some cases.

If you send emails that's more than 1,000/mon, we recommend you to choose our service

Use G-Suite as your SMTP Provider

1) Enable Google Account 2-step verification

Step 1: Go to Google.com

Step 2: Click on the 9 dots menu here on the top right

Step 3: Scroll down to click on Admin

Step 4: Go to the Main menu on the top left, then click on Security -> Authentication -> 2-step verification

Step 5: Make sure that the option to Allow users to turn on 2-Step Verification is enabled

Step 6: Refresh the manage your Google account page to see if 2-Step Verification shows up now:

2) Create app-specific passwords for accounts with 2-step verification on

Step 1: Go to Google.com

Step 2: Click on your icon on the top right

Step 3: Choose the correct Google Account that you want to integrate with

Step 4: Click on Manage your Google Account

Step 5: Click on Security and scroll down further to locate the section Signing in to Google

Make sure 2-step verification is enabled. You will need to turn on 2-step verification to be able to see the App Passwords option. If 2-step verification is missing, that means the option to allow users to turn on 2-step verification is off in Google Admin. Please contact the Gsuite admin to follow this article to enable the option.

Step 6: Once 2-step verification is enabled, Click on App passwords. Make sure the right email is selected from the dropdown. Type password -> Click on Next

Step 7: Select the app and device you want to generate the app password for

Step 8: Click on Other (Custom name) and name it SMTP integration (anything works)

Step 9: Click GENERATE

Step 10: Drag to copy the highlighted text and paste it as the App password when integrating Gmail SMTP

3) Add Your GSuite Email to Mad Hype

Step 1: Go to https://app.madhype.io/

Step 2: Click on Settings at the bottom left

Step 3: Scroll further on the sidebar menu to Click on Email Services

Step 4: Click on Add Service on the top right

Step 5: Click on the dropdown to Select Provider -> Select Gmail. Then paste the copied App Password that we generated just now in the Password field (See #2, Step 10)

Step 6: Enter the your Gmail Login Email and click Save, done!

Use Other SMTP Providers

A List of SMTP and IMAP Server: https://www.arclab.com/en/kb/email/list-of-smtp-and-imap-servers-mailserver-list.html

Your SMTP provider may have daily limits on how many emails can be sent.

See Gmail as an example

Step 1: Go to https://app.madhype.io/

Step 2: Click on Settings at the bottom left

Step 3: Scroll further on the sidebar menu to Click on Email Services

Step 4: Click on Add Service on the top right

Step 5: Click on the dropdown to Select Provider -> Select Other.

Step 6: Fill out all the information and click Save

Provider Name: Your Host Name (e.g, GoDady, Hostpapa) SMTP Server: You may obtain this information from your host server. It usually starts with smtp. or mail SMTP Port Number: You may obtain this information from your host server. It's usually 465 or 587. Username: Your email username. It's usually the same as your email. Email: Your email address that you are going to integrate with Password: Your email address's password